Appficiency

In the beginning, our main objective was to fill a gap in the market with a supplementary, made-to-measure approach to software-as-a-service (SaaS software). We knew that SaaS software had several breakthrough features — think user-developed customization, shared infrastructure, and rapid releases of minimum viable products — so any custom implementation and administration model we created would need to render a unique and exclusive approach to make full use of SaaS software. This is what we did. We completely overhauled implementation of SaaS applications by focusing on the hard stuff first, and eliminating the frustrating communication gaps between what the client wants, what the consultant interprets. The result was a shared administration model where top functional talent was distributed across multiple accounts to provide strategic and application guidance and configuration for NetSuite customers. Once we realized this was working, there was no going back! We still use that method to this day, hundreds of successful projects later, ensuring implementations are set up for long-term prosperity by balancing configuration and customization with native capabilities and Solution Levelling ® . We’ve been able to support our customers across all their systems and platforms, from their first major software implementation to streamlining all existing complex environments to meet individual business needs.